Michael asked

12th November 2012

Please could you tell me if HD is available on Freeview in the OX29 area? I have done the necessary retune of my digital receivers and can not see the the HD channels listed.

You should be able to receive 5 Freeview HD channels from the Oxford transmitter at your location. To do so your receiving devices need support Freeview HD as the HD channels will not be available on older standard-definition Freeview equipment.

Judith asked

10th October 2012

I have a Humax Freeview recorder that is not HD. I currently use it with CRT TV. Thinking of updating to LCD or LED TV. From reading other questions and answers, I can see that I will not be able to record HD programmes. Will I be able to view HD programs and just use the Humax for recording - non HD. If so will the aerial go into the TV and the Humax be like a VCR? What would be attached to what?

You'll need to connect both devices to your aerial so that the Freeview tuners built in to each are able to receive the Freeview signal. If your recorder has an aerial pass-though or output you can connect that to your TV otherwise you may need a two-way aerial splitter so both can be connected at the same time.

You'll also need a connection to get the sound and video from your recorder to your TV for when you want to watch recordings. That will depend on the inputs on the HDTV you decide to buy but will probably be either a SCART cable, or a component video cable and separate stereo audio connection.

Heather asked

10th October 2012

We have a Samsung LN40C630 HDTV, purchased in the US, and just got an i-CAN Easy HD Freeview box. When we attempted to install, we got a message on the TV screen stating, "Mode not supported. The resolution is not supported on this TV. Please change the resolution." In my search of the internet, I cannot find a way to change the resolution, nor do I now whether it's the TV or the box that needs the change. If it's the box, I don't know how we could change it, as the screen on the TV doesn't display any kind of menu.

I would connect your Freeview HD box to another TV or using another video output (you will need a component to SCART adapter) so that you can check it's video output settings. There's no reason in principle these two devices can't connect over HDMI but some settings likely need to be changed to make this happen.What to change will depend on the Freeview box you have but it's video output settings should be a good place to start.

Ariom asked

2nd October 2012

I have a Panasonic DMR-E55 EB-S DVD Recorder Is it possible to tune this into Panasonic Viera TX-L42E30B TV? I cannot now record with them.

If your HDTV had an analog video output you could probably connect this to your DVD recorder but I doubt that's the case as there isn't usually any need for a TV to have a video output as it's a display device. In addtion you're likely to get a more seamless recording and playback experience with a dedicated recorder anyway so that's probably the best option.

Bob asked

2nd October 2012

I just bough a new HDTV from Tesco but there isn't a SCART connection on it to connect my non-HD Sky digibox. How do i get round this problem?

Hopefully your new HDTV will have a component video input (3 phono connectors) and a stereo audio input (2 more phono connectors) which you can use instead. These signals are all carried (along with others) inside a SCART cable so you just need a cheap passive adapter to present the component video output from your Sky box' SCART socket as a set of phonos which you can then connect with corresponding audio and video cables to your new HDTV.

Olive asked

2nd October 2012

I have three Sky HD boxes with Multiroom, one attached to my HDTV downstairs, one in another room downstairs and one in the bedroom upstairs.

My question is, if I record something on one of the boxes not attached to the TV downstairs, can i watch that recording on my TV? I have the TV and Sky boxes attached by broadband and an Anytime wireless adapter.

I think this kind of functionality has been planned for some time (a couple of years as far as I can tell) but Sky have yet to make it available. It may well be worth contacting Sky directly to register you interest and enquire about their plans for this feature.

Nicola asked

2nd October 2012

We have a Sony Bravia 40" TV and due to problems with our old V+ box we have switched to the new Samsung V+ box. The problem is that the Sony TV will not talk to the Samsung box with a 1.3 HDMI cable, it does work with a 1.4 HDMI cable. Our Samsung TV works with the Samsung box and the 1.3 HDMI cable. Therefore the problem is not with the cable, the box or the TVs just an incompatibility between the Sony, the 1.3 cable and the box. Can fix this problem? The TV is wall mounted and we don't want to cut open the wall to install a 1.4 HDMI cable.

Usually the HDMI cable is the cheapest and easiest part of a system to change, test and replace but the cable is fixed your options are very limited sadly. All I can suggest is you investigate if there any any HDMI settings in either or both of your HDTV and Virgin box that may allow them to negotiate an HDMI connection better. Before this I would also totally unplug both devices from each other and the mains for at least 2 minutes and experiment powering up and connecting the HDMI before and after plugging each device back in and turning it on. Powering off for a couple of minutes at least should cause the devices to renegotiate the HDMI connection between them, which may help if one of the devices is still expecting a previously connected device.

Neil asked

25th September 2012

I have Sky+ HD connected to an HD TV in the downstairs lounge, which works fine.

I have recently added an HD Ready TV in a bedroom upstairs, which connects to the Sky+ HD box in the lounge by cable. I can receive Sky & Freeview channels on the bedroom TV, but not HD. What do I need to be able to receive HD channels upstairs please?

You'll need a receiver set-top box appropriate to the television platform you want to watch in high-definition. If you want to watch the Sky HD channels you'll need a HD Sky box and a connection to your satellite dish for that to work. If you wanted to watch the Freeview HD channels where available you'll need an Freeview HD box connected to your aerial. In the latter case I'm assuming you live in an area with Freeview HD reception and that your HDTV does not have its own built-in Freeview HD tuner.